Privacy Policy

Last updated: 1 July 2026

Pavakey (“we”, “us”, “our”) operates the website ppavakey.in (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or make a purchase.

1. Information We Collect

  • Personal information you provide: name, shipping/billing address, email address, phone number, and order details when you create an account, place an order, or contact us.
  • Payment information: payments are processed securely by our payment partner (Stripe) or collected as Cash on Delivery. We do not store your full card details on our servers.
  • Automatically collected information: IP address, browser type, device information, and browsing behaviour on the Site via cookies and similar technologies (see our Cookie Policy).

2. How We Use Your Information

  • To process and fulfil your orders, including shipping, exchanges, and customer support.
  • To send order confirmations, shipping updates, and (where you’ve opted in) marketing communications about new arrivals and offers.
  • To improve the Site, our products, and your shopping experience.
  • To prevent fraud and comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We share data only with trusted service providers who help us run our business, including:

  • Payment processors (e.g. Stripe) to complete transactions.
  • Courier and logistics partners to deliver your orders.
  • Website hosting, analytics, and email service providers.

These providers are required to protect your information and use it only to perform services on our behalf. We may also disclose information where required by law.

4. Cookies

We use cookies to keep you signed in, remember your cart, and understand how you use the Site. You can control cookies through your browser settings. See our Cookie Policy for details.

5. Data Security

We use industry-standard measures, including SSL encryption at checkout, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, and may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

8. Children’s Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

Pavakey
Shree Mahavir Textile Market, Ring Road, Surat – 395002, Gujarat, India
Email: info@ppavakey.in
Phone: +91 91736 14551
GSTIN: 24AFGPG0531F1Z5